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This guide covers everything you need to get your BotSmith account up and running — from registering for the first time to keeping your profile information current.

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Creating Your Account

BotSmith uses Google OAuth as its sole sign-up method, so you need a Google account to get started.
1

Go to the sign-up page

Visit botsmith.ai/signup.
2

Sign in with Google

Click Continue with Google and select the Google account you want to associate with BotSmith.
3

Grant permissions

Grant the requested permissions. BotSmith uses your Google profile to populate your name and email address automatically.
4

Start building

You’ll land on your dashboard, ready to create your first agent.
BotSmith authenticates through Google at sign-up. You must complete the Google OAuth flow before you can create or manage agents.

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Signing In

Because BotSmith uses Google OAuth, there are no separate passwords to manage.
  1. Go to botsmith.ai/signin.
  2. Click Continue with Google.
  3. Select your Google account. If your browser already has an active Google session, you’ll be signed in immediately.
Signing in with Google means your Google account’s existing security settings — including two-factor authentication — automatically protect your BotSmith account.

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Recovering Access

Because BotSmith authenticates exclusively through Google, there is no separate BotSmith password to reset. If you can’t sign in, the issue is with your Google account credentials. To recover access:
  1. Visit accounts.google.com and click Forgot password?.
  2. Follow Google’s account recovery steps.
  3. Once your Google account is restored, return to BotSmith and sign in with Continue with Google as normal.

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Updating Your Profile

You can update your display name and email address from Account Settings at any time.
  1. Click your profile avatar in the top-right corner of any page.
  2. Select Account Settings.
  3. Under Profile Information, update your Name in the text field and click Save changes.
To update the email address associated with your account:
  1. In Account Settings, scroll to the Email section.
  2. Enter your new email address and click Save.
Your profile avatar is generated automatically from the initial letter of your name — no image upload is required.

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Deleting Your Account

You can permanently delete your BotSmith account from Account Settings. This action removes all your agents, training sources, conversation history, and profile data and cannot be undone.
  1. In Account Settings, scroll to the Danger Zone section.
  2. Click Delete Account and confirm when prompted.
Deleting your account is permanent. All agents, uploaded sources, and conversation history will be removed immediately and cannot be recovered.

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API Access Tokens

If you want to integrate BotSmith programmatically — for example, to query your agent from a backend service or automate training source management — you can generate API access tokens. Tokens give your scripts and applications secure access to BotSmith’s API without exposing your Google credentials. To learn how to create and manage tokens, see the Authentication reference.